State Farm® Insurance Agent Rafael Parker

"Great agency working hard on behalf of their insureds! Rafael and his staff at both offices are a pleasure to work with as a Water/Fire/Reconstruction vendor (SERVPRO of Carrollton and Far North Dallas). Excellent Customer Service."

"They are very professional service and StateFarm has very high customer help and satisfaction when situation are not our side. I insure through StateFarm last 15 years I never get chance to claim any thing from StateFarm but recently I have to claim from StateFarm but I can feel it how they serve people in minutes all needs!!!"

"Jackie is awesome"

"Very good service, and very reasonable prices."

"Jacqueline was super helpful setting up my insurance. Even when the system had technical difficulties, I was able to get the temporary proof of insurance needed to register my car. This is my first time buying insurance and moving to Texas, and everything went super smoothly :D."

"I have been with State Farm and this agent for a number of years now, and I can't think of a better place to be. After an accident in 2019, my rates went up. But after time and following the advice of the reps, my rates have consistently gone down and my coverage is the best I've ever had. Thank you for your service and walking with me all the way. "Low rates and maximum coverage."

"Amazing customer service, competitive and transparent pricing. A fast and detailed response, a true all-around experience. Jackie is fantastic with urgency and attitude to solve customers' needs providing concise scenarios of choices for insurance need; thank you!"

"I had been overpaying for car insurance for years and finally decided to shop around. Jennifer, had just posted on our apartment community site & I knew then it was a “sign” to switch over.. I reached out to her & she got right back to me, Jennifer and was extremely helpful in selecting the right coverage and getting me every discount possible. I ended up with a much lower rate and even better coverage than with my previous provider. This was by far the best experience I have ever had shopping for insurance. I highly recommended Jennifer. I have told several family members and friends about her & she was able to help them as well. If you or anyone or looking to lower your monthly payments & looking for something more affordable. I highly recommend just getting a quote & seeing what they can do for you. I’m so happy I switched. Thanks Jennifer."

"Maria and Taizia are the best, they did an amazing job helping me understand my policy and getting me the best deal they could. 🙏🙌🏼"

"Jennifer was incredibly friendly and her knowledge and ability to answer the questions that I had were top notch!"

"He is an amazing agent with a great staff! Would recommend to anyone looking for Home, Auto and Life, and no we aren't related! :)"

"Lana Ankenbauer has been awesome to work with"

"Jennifer was amazing. She was quick to respond to questions and got me a lower rate! Thank you Jennifer!"

"This office is fantastic and very helpful. Maria is very helpful and knowledgeable every time I call. I would recommend them to anyone!"

"Jennifer was very helpful and professional! I have had a wonderful experience with this agency thanks to Jennifer’s care and assistance! Highly recommend!"

"I highly recommend this office. Jennifer Parker assisted me with all my questions and concerns (which were a lot) however, Jennifer was so friendly and helpful and did not act irritated at all like I experienced when asking all the same questions to other insurance offices. If you’re looking for amazing customer service and a very knowledgeable experience give Jennifer Parker a call."

"Everyone is always so helpful when I call!"

"I am a customer of them for years. Extremely helpful group. I highly, HIGLY recommend this office if you need a trustworthy insurance agency!!!"

"This is the best State Farm agency in the Frisco area. Taizia is super efficient, very responsive and provides top notch customer service. Any questions gets answered quickly even on emails. The agent provides very good value and will find the best possible rates and discounts both for vehicle and home/renters insurance products. And Taizia is very welcoming and professional. All the staff are super friendly and professional. I have been with State Farm for over several decades and in many other States, but, this Frisco location Agent (Parker) and Taizia are the best!"

"Truly enjoyed the overall experience of making the switch to Statefarm insurance, Lana was extremely helpful and very skillful on advising the best products and coverage. I would highly recommend Statefarm and especially working with Lana!"

"Called in to ask why my policy continues to increase. The rep who answered the phone said “oh prices are just going up everywhere.” I proceeded to tell her how every time I call I am told my policy will decrease when I download the drive safe app, or when I turn 25 and in both instances my policy actually increased. Important to note I have never had an accident or a ticket in my life. The rep said someone would call me the following day at 11am. That day came and I waited until 11:45 without a call. Called back into the office and the rep said she was on the phone and would call me back. Around noon I received a call and immediately Lana started going into the sales pitch of “prices are just going up everywhere and we could try defensive driving classes”. The day I called into the office and was not able to be spoken with, I ended up calling Allstate who answered right away and was able to get me $40 a month less on my policy. When I let Lana know she asked me to send me the policy and she would take a look at it. She did apologize about being an hour late to an appointment, which was nice. Ever since I was transferred from Steve Gandy StateFarm my experience has been pretty poor. I did not feel valued as a customer and never felt valued for my loyalty, being accident free, ticket free, and never filing a claim. Insurance is not my favorite industry as it is, but I’m hoping I get better service with Allstate."

"My agent Jackie provided me the excellent customer service and a good combination quote of Auto and Renters."

"Excellent support from Lana!"

"Rafael Parker is represented well with agent Jackie Soto. She is very professional, has a great personality, and an agent that really works for you diligently to ensure the best rate is obtained that suits your needs."

"I was helped by Lana Ankenbauer. She was very thorough and helped me pick best possible options for my vehicle. She also ensured that i got best possible pricing. I will definitely recommend working with her."